Ensuring a flawless digital experience is more important—and more complex—than ever, as applications could be distributed making every application transaction critical to monitor. IT teams are continuously deploying critical applications, investing in robust infrastructure, and striving for seamless digital workflows. But what happens to user’s experience, particularly when they're accessing web applications through their everyday browsers? Are they encountering frustrating delays? Are errors happening in their workflows, impacting productivity and satisfaction?
With applications hosted everywhere, and accessed from anywhere and networks more distributed than ever, IT and security teams need deep visibility into every user, every device, every application and every transaction to proactively manage and optimize performance.
When users access critical business applications from consumer browsers like Chrome or Edge, visibility gaps emerge, and troubleshooting becomes slower and more frustrating for users and IT teams.
Today, we’re excited to announce a major leap forward:
ADEM (Autonomous Digital Experience Management) now extends browser-based real user monitoring to Chrome and Edge browsers via a browser plugin.
Users browse critical applications from various browsers, however traditional methods struggle to capture the complete end-to-end experience and every single application transaction. Without deep insights into consumer browsers, IT teams are left guessing.
With Palo Alto Networks ADEM RUM plugin integrated with Chrome and Edge, Whether it's Salesforce, ServiceNow tickets, Jira or any application accessed on the browser, IT teams now see every critical transaction in context, no matter where it happens.
With the new browser extension installed on the user's device, ADEM continuously provides deep web transaction experience visibility on users’ browsing journey with the ADEM RUM plugin on Chrome and Edge —capturing key web vital metrics like:
Combined with synthetic monitoring, this gives IT teams both proactive and real user visibility to detect issues faster, identify the root cause of the issue, and optimize user experiences across the board.
Learn more about browser-based RUM:
ADEM Introduces Browser-Based Real User Monitoring
Exceptional User Experience — Every Application, Every Transaction
The true power of ADEM lies in its ability to combine real user monitoring with synthetic monitoring. While RUM provides invaluable insights into real user experiences, synthetic monitoring allows you to proactively simulate user journeys and identify potential issues before they impact real users.
By unifying these insights:
The ADEM browser plugin is now available with MDM installation that can be applied as browser policies for both Google Chrome and Microsoft Edge, making it easy to roll out enhanced RUM capabilities across your managed devices.
Whether it’s SaaS or private apps, collaboration tools, or custom web portals, ADEM ensures IT teams deliver an exceptional user experience on every device, every application, and every transaction.
Learn more about how ADEM delivers proactive insights and remediation for exceptional user experience through Strata Cloud Manager here or request a demo to see ADEM in action.
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